Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and stress management. Successfully resolved customer complaints while enhancing team performance through effective coaching. Proficient in reporting for decision-making, demonstrating strong analytical skills and a commitment to delivering exceptional service.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Schedule management
- Internet savvy
- Stress management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Rotary International
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Auto Repair/Restoration
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
Text