Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and ensuring customer satisfaction. Proven ability to de-escalate complaints and maintain operational databases, fostering strong vendor relationships to enhance service delivery. Adept at business correspondence, driving effective communication and operational efficiency.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Maintained database systems to track and analyze operational data.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Order fulfillment
- Ensuring customer satisfaction
- Business correspondence
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Affiliations
- Society of Women Engineers
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Knitting and Crocheting
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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