Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in customer complaint resolution and lead prospecting. Proven ability to educate teams on organizational goals, enhancing overall performance. Skilled in human resources coordination and adept at providing insightful reporting for strategic decision-making. Committed to delivering exceptional service and fostering client relationships.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Human resources coordination
- Customer complaint resolution
- Sample preparation
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Jaycees
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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