Jessica Claire
NY
Summary
Dynamic and results-driven professional with experience at Accenture, excelling in customer satisfaction and effective communication. Proven ability to de-escalate complaints and navigate complex claims processes, ensuring optimal outcomes. Skilled in documenting information and closing sales, consistently delivering exceptional service and fostering strong client relationships.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
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1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New YorkSkills
- Ensuring customer satisfaction
- Documenting information
- Public speaking
- Sales closing
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Affiliations
- Freemason
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Electronics and Circuit Building
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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