Jessica Claire
NY
Summary
Dynamic professional with experience as an Agent at Accenture, excelling in lead prospecting and contract negotiation. Recognized for cultivating strong vendor relationships and enhancing operational efficiency. Known for polite communication and a positive attitude, consistently delivering exceptional service and resolving customer complaints effectively.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted regular reviews of operations and identified areas for improvement.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Polite communication skills
- Positive attitude
- Contract negotiation
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Affiliations
- Project Management Institute
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Documenting and sharing travel experiences
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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