Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

NY

Summary

Dynamic professional with experience as an Agent at Accenture, excelling in customer service and lead prospecting. Proven ability to de-escalate complaints and enhance service quality through effective communication. Skilled in recordkeeping, driving product improvements based on customer feedback, and ensuring compliance with operational standards.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Work History

Agent

Accenture
01.2022 - 02.2022
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Observed packing operations to verify conformance to specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

Marion School Pvt. Ltd
New York

Skills

  • Lead prospecting
  • Follow-up calling
  • Recordkeeping proficiency
  • Customer service

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

Similar Profiles

CREATE PROFILE
Jessica Claire