Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and delivering exceptional customer service. Demonstrated ability to de-escalate complaints and provide insightful reporting for decision-making. Known for a positive attitude and effective communication skills, ensuring client satisfaction and operational efficiency.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Frequently inspected production area to verify proper equipment operation.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Polite communication skills
- Travel arrangements
- Positive attitude
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- American Institute of Certified Public Accountants
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Knitting and Crocheting
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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