Jessica Claire
NY
Summary
Dynamic professional with experience as an Agent at Accenture, excelling in lead prospecting and ensuring customer satisfaction. Proven ability to de-escalate complaints and generate insightful reports, enhancing service quality. Skilled in sales closing and performer promotion, consistently delivering results through effective communication and problem-solving.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Observed packing operations to verify conformance to specifications.
- Generated reports detailing findings and recommendations.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Ensuring customer satisfaction
- Performer promotion
- Sales closing
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- National Association of Social Workers
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Documenting and sharing travel experiences
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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