Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, adept at lead prospecting and technical support. Successfully de-escalated customer complaints, enhancing client satisfaction. Proven ability to develop improvement plans and coordinate meetings, driving alignment with organizational goals. Strong communicator with a commitment to delivering exceptional service and fostering positive client relationships.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Meeting coordination
- Technical support
- Cold calling
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- Lions Club
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Knitting and Crocheting
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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