Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in customer complaint resolution and lead prospecting. Proven ability to enhance service quality through effective communication and feedback evaluation. Skilled in documenting information and closing sales, driving product improvements while maintaining a high standard of client satisfaction.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Sales closing
- Customer complaint resolution
- Documenting information
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- International Council of Nurses
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Electronics and Circuit Building
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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