Jessica Claire
NY
Summary
Dynamic professional with experience as an Agent at Accenture, excelling in lead prospecting and recordkeeping. Demonstrated problem-solving skills by effectively de-escalating customer complaints and enhancing team understanding of organizational goals. Committed to fostering success through education and support, ensuring a positive client experience.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Recordkeeping proficiency
- Audition coordination
- Problem-solving skills
Accomplishments
- Resolved product issue through consumer testing.
Affiliations
- American Marketing Association
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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