Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in customer satisfaction and problem-solving. Proven track record in documenting client communications and effectively resolving complaints. Skilled in public speaking, ensuring clients navigate the claims process smoothly, leading to optimal outcomes and enhanced client relationships.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New YorkSkills
- Ensuring customer satisfaction
- Documenting information
- Public speaking
- Problem-solving skills
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Affiliations
- National Association of Social Workers
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Documenting and sharing travel experiences
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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