Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, adept at de-escalating customer complaints and enhancing client satisfaction. Proven ability in lead prospecting and coaching staff to improve performance. Skilled in salary determination and event promotion, driving successful outcomes. Recognized for implementing efficient policies, resulting in a 20% increase in client retention.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Gathered, organized and input information into digital database.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Escrow management
- Salary determination
- Event promotion
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- National Association of Social Workers
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Offering time and support to shelters for the homeless, women, and animals
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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