Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in conflict resolution and lead prospecting. Successfully de-escalated customer complaints while generating insightful reports and supporting financial modeling for acquisitions. Proven ability to manage escrow processes and deliver exceptional service, driving client satisfaction and operational efficiency.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Generated reports detailing findings and recommendations.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Conflict resolution
- Escrow management
- Industry expertise
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Association of Information Technology Professionals
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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