Summary
Work History
Education
Skills
Timeline
Generic

Jessica Claire

NY

Summary

Accomplished Agent at Accenture with expertise in lead prospecting and schedule management. Successfully de-escalated customer complaints, enhancing client satisfaction by 20%. Proficient in documenting information and improving operational efficiency. Known for punctuality and professionalism, consistently identifying areas for improvement and implementing effective solutions.

Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.

Work History

Agent

Accenture
01.2022 - 02.2022
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Collected, arranged, and input information into database system.

Education

Marion School Pvt. Ltd
New York

Skills

  • Lead prospecting
  • Schedule management
  • Appearance scheduling
  • Documenting information

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd
Jessica Claire