Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in customer complaint resolution and lead prospecting. Proven ability to educate teams on organizational goals, enhancing overall performance. Skilled in information documentation and adept at developing career growth strategies, contributing to informed decision-making and improved client satisfaction.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Educated staff on organizational mission and goals to help employees achieve success.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Career growth strategy development
- Customer complaint resolution
- Information documentation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Toastmasters
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Web Development and Design
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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