Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and escrow management. Proven ability to de-escalate customer complaints while delivering exceptional service. Skilled in providing insightful reporting for decision-making, driving product improvements through customer feedback. Strong communicator with a focus on achieving results and enhancing client satisfaction.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Salary determination
- Escrow management
- Appearance scheduling
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Project Management Institute
Certification
- [Area of certification], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Offering time and support to shelters for the homeless, women, and animals
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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