Summary
Work History
Education
Skills
Timeline
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Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, excelling in customer service and call management. Successfully resolved client complaints and streamlined operations through innovative processes. Proven ability in lead prospecting and ticket sales audits, delivering actionable insights that enhance service quality and operational efficiency.

Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.

Work History

Agent

Accenture
01.2022 - 02.2022
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.

Education

Marion School Pvt. Ltd
New York

Skills

  • Lead prospecting
  • Ticket sales audits
  • Call management
  • Customer service

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd
Jessica Claire