Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, adept at lead prospecting and clear communication. Successfully resolved customer complaints, enhancing client satisfaction and driving service improvements. Proven ability to manage project plans and budgets while coordinating human resources, ensuring efficient operations and fostering positive client relationships.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Evaluated customer needs and feedback to drive product and service improvements.
- Created and managed project plans, timelines and budgets.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Clear communication
- Client interviews
- Human resources coordination
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Affiliations
- American Medical Informatics Association
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
Text