Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and contract negotiations. Proven ability to de-escalate customer complaints while enhancing team performance through effective coaching. Skilled in information documentation, consistently delivering exceptional service and fostering client relationships. Committed to driving results and improving operational efficiency.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
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1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Gathered, organized and input information into digital database.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Contract negotiations
- Event promotion
- Information documentation
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Affiliations
- American Institute of Certified Public Accountants
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Offering time and support to shelters for the homeless, women, and animals
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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