Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and technical support. Proven track record in resolving customer complaints and enhancing staff performance through effective coaching. Recognized for a positive attitude and developing strategic improvement plans that align with organizational goals. Committed to delivering exceptional service and fostering team success.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Positive attitude
- Technical support
- Personnel recruitment
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Affiliations
- Association for Computing Machinery
Certification
- [Area of certification], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- I participate in a variety of outdoor recreational activities
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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