Jessica Claire
NY
Summary
Accomplished Agent at Accenture with a proven track record in ensuring customer satisfaction and documenting information. Expertly resolved client issues, enhancing service efficiency by 20%. Skilled in public speaking and sales closing, consistently delivering optimal outcomes. Recognized for professional communication and adept problem-solving, driving seamless operations and client success.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
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1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New YorkSkills
- Ensuring customer satisfaction
- Documenting information
- Public speaking
- Sales closing
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Affiliations
- Society of Human Resource Management
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- I participate in a variety of outdoor recreational activities
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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