Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, adept at lead prospecting and critical thinking. Successfully streamlined operations by implementing innovative processes, enhancing client satisfaction through effective complaint resolution. Recognized for flexibility in adapting to changing demands while maintaining a focus on delivering exceptional service.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Flexible schedule
- Documenting information
- Critical thinking
Accomplishments
- Resolved product issue through consumer testing.
Affiliations
- American Medical Informatics Association
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Electronics and Circuit Building
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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