Summary
Work History
Education
Skills
Timeline
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Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, excelling in lead prospecting and product sales. Proven ability to enhance customer satisfaction through effective complaint resolution and coaching. Skilled in resource allocation and lease drafting, driving significant improvements in service delivery and team performance. Committed to achieving results and fostering positive client relationships.

Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.

Work History

Agent

Accenture
01.2022 - 02.2022
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

Marion School Pvt. Ltd
New York

Skills

  • Lead prospecting
  • Product sales
  • Resource allocation
  • Lease drafting

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd
Jessica Claire