Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and call management. Proven ability to de-escalate customer complaints while enhancing operational efficiency. Recognized for promoting events and conducting thorough ticket sales audits, demonstrating strong analytical skills and exceptional customer service. Committed to driving results and fostering client satisfaction.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Call management
- Event promotion
- Ticket sales audits
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Affiliations
- Freemason
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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