Jessica Claire
NY
Summary
Dynamic professional with a proven track record at Accenture, excelling in lead prospecting and recordkeeping proficiency. Expertly resolved customer complaints while implementing streamlined processes, enhancing operational efficiency. Recognized for exceptional service and project management skills, consistently delivering results that exceed expectations.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Ticket sales audits
- Travel arrangements
- Recordkeeping proficiency
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Society of Human Resource Management
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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