Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, adept at ensuring customer satisfaction and resolving complex issues. Proven ability in documenting client communications and navigating claims processes, leading to optimal outcomes. Strong public speaking and problem-solving skills enhance client interactions, fostering trust and loyalty. Committed to delivering exceptional service in fast-paced environments.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Education
Marion School Pvt. Ltd
New YorkSkills
- Ensuring customer satisfaction
- Documenting information
- Public speaking
- Problem-solving skills
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Affiliations
- American Institute of Certified Public Accountants
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- I participate in a variety of outdoor recreational activities
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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