Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, adept at lead prospecting and audition coordination. Successfully streamlined operations through innovative processes while enhancing team performance with effective coaching. Known for resolving customer complaints with exceptional service and maintaining a flexible schedule to meet diverse client needs.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Audition coordination
- Appearance scheduling
- Flexible schedule
Accomplishments
- Supervised team of [Number] staff members.
Affiliations
- Project Management Institute
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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