Summary
Work History
Education
Skills
Timeline
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Jessica Claire

NY

Summary

Dynamic professional with experience at Accenture, adept at lead prospecting and resolving customer issues. Successfully developed improvement plans that enhanced client satisfaction and streamlined operations. Skilled in contract negotiations and known for delivering exceptional service, fostering strong client relationships while driving performance and achieving organizational goals.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Work History

Agent

Accenture
01.2022 - 02.2022
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Generated reports detailing findings and recommendations.
  • Developed effective improvement plans in alignment with goals and specifications.

Education

Marion School Pvt. Ltd
New York

Skills

  • Lead prospecting
  • Resolving customer issues
  • Performer promotion
  • Contract negotiations

Timeline

Agent

Accenture
01.2022 - 02.2022

Marion School Pvt. Ltd

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Jessica Claire