Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, adept at lead prospecting and problem-solving. Successfully de-escalated customer complaints, enhancing client satisfaction and driving service improvements. Known for a positive attitude and strategic career growth development, I leverage my skills to foster productive relationships and optimize operational efficiency.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
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1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Positive attitude
- Problem-solving
- Career growth strategy development
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Affiliations
- Freemason
Certification
- [Area of expertise] License - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Offering time and support to shelters for the homeless, women, and animals
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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