Jessica Claire
NY
Summary
Dynamic professional with experience at Accenture, excelling in lead prospecting and human resources coordination. Proven ability to enhance client satisfaction through effective complaint resolution and feedback analysis. Skilled in public speaking, driving product improvements, and fostering strong relationships. Committed to delivering exceptional service and achieving organizational goals.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Human resources coordination
- Audition coordination
- Public speaking
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- Association of Information Technology Professionals
Certification
- [Area of certification], [Company Name] - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Participating in cultural exchange programs and homestays
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
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