Jessica Claire
NY
Summary
Dynamic professional with a proven track record at Accenture, excelling in customer service and recordkeeping proficiency. Successfully de-escalated customer complaints and developed improvement plans, enhancing client satisfaction. Skilled in lead prospecting and financial document preparation, driving business growth. Adept at aligning strategies with goals, ensuring optimal outcomes.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
1
1
Certification
Work History
Agent
Accenture
01.2022 - 02.2022
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
Education
Marion School Pvt. Ltd
New YorkSkills
- Lead prospecting
- Financial document preparation
- Recordkeeping proficiency
- Customer service
Accomplishments
- Supervised team of [Number] staff members.
Affiliations
- Society of Women Engineers
Certification
- [Area of certification] Training - [Timeframe]
Languages
Hindi
Professional Working
Interests
- Gardening
Timeline
Agent
Accenture
01.2022 - 02.2022
Marion School Pvt. Ltd
Cricket
Text