Joanna Brittain
Panama City,FL
Summary
Versatile professional with experience in administrative support, education, retail, and entrepreneurship. Founder of EverydayMadeFresh.com, managing operations, content, and marketing. Skilled in organization, multitasking, and providing exceptional customer and family support. Seeking a medical office or administrative role to bring efficiency and care to daily operations.
Overview
2026
2026
years of professional experience
Work History
Seasonal Sales Associate
Bath & Body Works
10.2025 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained visual standards by organizing merchandise displays according to brand guidelines.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Collaborated with team members to achieve daily sales goals through effective communication.
- Monitored inventory levels and restocked shelves to maintain product availability for customers.
- Engaged with customers to gather feedback and address inquiries, fostering positive relationships.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Torrid
05.2025 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and organization of merchandise displays.
- Processed transactions efficiently using POS system, ensuring accuracy in cash handling and customer receipts.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Supported visual merchandising efforts by arranging products according to current promotions and brand standards.
- Engaged with customers proactively to address inquiries and resolve issues, fostering a positive shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Owner & Founder
Everyday Made Fresh.com
07.2014 - Current
- Founded and managed a successful food and lifestyle website focused on easy, family-friendly recipes and everyday living.
- Oversee all aspects of business operations, including content creation, photography, branding, marketing, and website management.
- Develop, test, photograph, and publish original recipes, maintaining consistent quality.
- Manage social media accounts, SEO, and email marketing to grow audience reach, and drive site traffic.
- Coordinate brand partnerships, sponsored content, and affiliate marketing opportunities.
- Utilize strong communication, organization, and time management skills to balance creative and operational responsibilities.
Paraprofessional
Hutchinson Beach Elementary School
06.2013 - 06.2015
- Supported classroom activities by assisting teachers with lesson planning and student engagement.
- Facilitated small group instruction to enhance student understanding of core subjects.
- Implemented behavior management strategies to promote a positive learning environment.
- Collaborated with special education staff to adapt curriculum for diverse learner needs.
- Monitored student progress and provided feedback to educators on individual performance.
- Developed and maintained strong relationships with students, fostering trust and support.
- Participated in professional development workshops to enhance skills and educational techniques.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Paraprofessional
Lucille Moore Elementary School
06.2010 - 06.2013
- Organized classroom materials and resources, ensuring an efficient learning space.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Administrative Assistant
Lisenby Retirement Home
2003 - 07.2005
- Provided administrative and clerical support to nursing and management staff in a fast-paced healthcare environment.
- Handled patient records with accuracy and confidentiality (HIPAA compliant).
- Answered phones, greeted visitors, and assisted residents and families with questions and requests.
- Prepared reports, maintained filing systems, and supported daily office operations to ensure a smooth workflow.
- Collaborated with nursing staff and management to coordinate meetings, organize documents, and manage supply orders.
- Demonstrated strong communication, organization, and multitasking skills while maintaining a compassionate and professional demeanor.
Keyholder
The Coffee Beanery
06.2000 - 08.2002
- Managed store operations, ensuring adherence to company standards and policies.
- Trained and mentored new staff on customer service protocols and product knowledge.
- Oversaw inventory management, including stock replenishment and product rotation.
- Implemented efficient workflow processes to enhance team productivity during peak hours.
- Supervised opening and closing procedures, ensuring compliance with company policies.
- Managed cash handling processes to maintain accurate financial records.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
- Operated coffee equipment, ensuring cleanliness and adherence to safety standards.
Education
No Degree - Administrative Office Specialist Certificate
Tom P Haney Technical Center
Panama City, FL06-2003
No Degree - Legal Assistant/Paralegal Certificate
Tom P Haney Technical Center
Panama City, FL06-2003
High School Diploma -
Shades Valley High School
Irondale, AL05-2000
Skills
- Teamwork and collaboration
- Time management
- Verbal/written communication
- Adapt to diverse groups
- Friendly and outgoing
- Task prioritization
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Exceptional customer service
- Listening skills
Timeline
Seasonal Sales Associate
Bath & Body Works
10.2025 - Current
Sales Associate
Torrid
05.2025 - Current
Owner & Founder
Everyday Made Fresh.com
07.2014 - Current
Paraprofessional
Hutchinson Beach Elementary School
06.2013 - 06.2015
Paraprofessional
Lucille Moore Elementary School
06.2010 - 06.2013
Keyholder
The Coffee Beanery
06.2000 - 08.2002
Administrative Assistant
Lisenby Retirement Home
2003 - 07.2005
No Degree - Administrative Office Specialist Certificate
Tom P Haney Technical Center
No Degree - Legal Assistant/Paralegal Certificate
Tom P Haney Technical Center
High School Diploma -
Shades Valley High School