Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joanna Bueno

Tacoma,WA

Summary

Detail-oriented team player with strong organizational skills.

Overview

3
3
years of professional experience

Work History

Packer Associate

Amazon Fullfilment
09.2023 - Current
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.

Hostess

Casa Mia Restaurant
01.2023 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Hostess

Shari's Cafe and Pies
02.2022 - 11.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Education

GED -

Yelm High School 12
Yelm, WA
06.2023

Skills

  • Box assembly
  • Workplace Cleanliness
  • Customer Service
  • Cash Handling
  • Cleaning and sanitizing
  • Order Taking
  • Fluent Bilingual Communication
  • Phone Etiquette
  • Effective Multitasking
  • Detail Oriented
  • Greeting guests
  • Cleanliness Maintenance
  • Table Bussing
  • Safe Food Handling

Languages

Spanish
Native or Bilingual

Timeline

Packer Associate

Amazon Fullfilment
09.2023 - Current

Hostess

Casa Mia Restaurant
01.2023 - 09.2023

Hostess

Shari's Cafe and Pies
02.2022 - 11.2022

GED -

Yelm High School 12

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Joanna Bueno