Open To Work
Joanna Burton
Manchester,TN
Summary
Dedicated food service professional with expertise in food preparation and customer engagement in fast-paced environments. Ensured compliance with food safety and sanitation standards while collaborating with teams to enhance customer satisfaction. Demonstrated strong time management and problem-solving skills while maintaining organized kitchen and dining areas.
Overview
16
16
years of professional experience
Work History
Line Cook
Sprouts Inn
Quincy, IL
10.2024 - 02.2025
- Prepared ingredients for Sprouts Inn kitchen service using recipe standards.
- Prepared dishes in a fast-paced environment, working with teammates to maintain a high customer satisfaction rate.
- Plated dishes with a focus on presentation and accuracy, contributing to overall customer satisfaction.
- Crafted customized salads tailored to customer preferences and dietary needs, enhancing dining experience.
- Followed food safety rules, sanitation steps, and temperature controls.
- Executed daily tasks with precision and efficiency, ensuring smooth kitchen operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Host/Busser/Server/Bartender
Ruby Tuesday
Quincy, Illinois
03.2009 - 10.2015
- Greeted guests warmly and delivered friendly first impressions at Ruby Tuesday.
- Seated guests promptly using a wait list and dining room rotation.
- Managed reservations and updated host stand with accurate guest information.
- Guided guests to tables and supported smooth dining room flow.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Took food and beverage orders accurately and relayed requests to kitchen.
- Delivered meals and drinks while checking guest needs and table readiness.
- Served food and beverages to patrons and confirmed complete orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Processed payments from customers using a POS system.
- Conducted training sessions for new employees on restaurant procedures and customer service standards. to perform duties.
- Ensured compliance with health and safety regulations within the restaurant.
- Restocked service areas with necessary supplies to ensure smooth operations during busy hours. with supplies during slow periods.
Education
Culinary Arts - Culinary
Lake Land College
Mattoon, IL 03.2026 - 07.2026
Quincy Senior High School
Quincy, IllinoisSkills
- Food safety
- Food safety standards
- Food safety practices
- Cleanliness standards
- Cleaning and organization
- Time management
- Attention to detail
- Customer service
- Server communication
- Problem-solving
- Self-motivated
- Punctuality and integrity
- Active listener
Timeline
Culinary Arts - Culinary
Lake Land College
03.2026 - 07.2026
Line Cook
Sprouts Inn
10.2024 - 02.2025
Host/Busser/Server/Bartender
Ruby Tuesday
03.2009 - 10.2015
Quincy Senior High School
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteLocation: Manchester, TN
Open to relocation: No