Joanna Carrington
Miami Gardens,FL
Summary
Dedicated Patient Care Associate at Memorial Hospital West with expertise in phlebotomy and a strong commitment to patient safety. Recognized for enhancing patient satisfaction through compassionate care and effective communication. Proven ability to collaborate with healthcare teams, ensuring quality outcomes and providing emotional support during challenging times.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Associate
Memorial Hospital West
03.2024 - 02.2025
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Improved patient outlook and daily living through compassionate care.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Provided direct patient care and support services in accordance with established standards and practices.
- Answered call lights promptly and responded appropriately to inquiries from both staff members and families of patients.
- Maintained accurate records of collected specimens and test results.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Maintained a clean, safe, and organized work environment.
- Prepared specimens for transport to external laboratories.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
Patient Care Nursing Assistant
Mount Sinai Medical Center Of Florida
06.2023 - 03.2024
- Collaborated with other healthcare professionals to ensure quality patient care.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Collected specimens for laboratory testing and analysis.
- Prepared meals according to prescribed diets for patients who are unable to feed themselves.
- Assisted in the training and mentoring of new phlebotomy staff.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
- Provided emotional support to family members during difficult times.
Education
High School Diploma -
Brookshire International Academy
La Mesa, CA11-2018
Skills
- Phlebotomy techniques
- Patient documentation
- Wound care
- Patient assessment
- Specimen collection
- Customer engagement
- Customer service
- Patient safety
- Time management
- Emotional support
- Critical thinking
- Document and records management
- Written communication
- Decision-making
- Communication skills
- Positive Language Use
- Emotional intelligence
- Multitasking and prioritization
- Documentation
- Basic life support
Certification
- bls certification
- phlebotomy certification
- CNA - Certified Nursing Assistant
- HHA - Home Health Aide
Timeline
Patient Care Associate
Memorial Hospital West
03.2024 - 02.2025
Patient Care Nursing Assistant
Mount Sinai Medical Center Of Florida
06.2023 - 03.2024
High School Diploma -
Brookshire International Academy