Summary
Overview
Work History
Education
Skills
Timeline
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Joanna Castaneda

Patchogue

Summary

Results-driven Learning & Development professional with strong focus on team collaboration and achieving goals. Prepared to create impactful training programs, utilizing skills in instructional design, leadership development, and performance improvement. Known for adaptability to changing needs and reliable support in fostering productive learning environment.

Overview

13
13
years of professional experience

Work History

Manager, Learning & Development

Cox Automotive
01.2019 - 04.2025
  • Bridged Strategy to Execution: Successfully translated high-level strategic goals into actionable plans, ensuring alignment with organizational objectives while managing multiple projects concurrently.
  • People-Focused Leadership: Engaged and motivated team members, fostering a collaborative and inclusive work environment. Built strong relationships across all levels of the organization.
  • Data-driven Decision-making: Utilized data analytics to guide strategic decisions and recommendations, ensuring informed and effective outcomes.
  • Executive Presence: Demonstrated strong executive presence in presentations and strategic projects.
  • Training Material Development: Oversaw the creation and delivery of engaging training materials, including e-learning modules and instructor-led training.
  • Agile Project Management: Utilized Agile Methodology in managing team projects, ensuring efficient and effective project execution.
  • Cross-functional Collaboration: Worked alongside Marketing to create and deliver on-demand and live webinars for external customers.
  • In-App Messaging Development: Developed in-app messaging for Dealertrack F&I customers, utilizing WalkMe and Pendo, contributing to Monthly Recurring Revenue.
  • Stakeholder Engagement: Met with stakeholders across Support, Marketing, Product, UX, and Readiness teams to discuss relevant training needs.
  • Performance Coaching: Provided feedback and coaching to employees on their performance, addressing roadblocks in interpersonal and business experiences.
  • Continuous Learning Culture: Fostered a continuous learning and development culture within the organization.
  • Business Acumen Growth: Grew the team's business acumen and strategizing skills, encouraging a growth mindset and alignment with business objectives.
  • Professional Relationship Building: Nurtured and sustained a healthy network of professional relationships across Customer, Support, Learning and Development, Marketing, and Product teams.
  • Champion a culture of continuous learning: promoted knowledge-sharing activities such as Lunch and Learn sessions, book clubs, and professional conferences attendance.
  • Promote a culture of diversity and inclusion: incorporated diverse perspectives into the design and delivery of training programs.

Principal, Talent Development

CA Technologies
01.2012 - 01.2018
  • Learning Platform Development: Created and maintained the Learning on Demand platform to help employees grow in areas such as Change Leadership, Resilience, Management Essentials, and Career Development.
  • Curriculum Redesign: Redesigned and implemented a new Change Leadership curriculum, adopted by the business in a global initiative.
  • Webinar Facilitation: Successfully facilitated webinars and in-person sessions around topics that met the company's goals and employee expectations.
  • Content Creation: Designed a popular quarterly e-newsletter around timely topics for business needs and employee interests.
  • Data Analysis: Used data and metrics to analyze gaps in employee career development and growth opportunities.
  • Visual Storytelling: Created infographics, video production, and PowerPoint presentations to convey relevant data to the business, leading to new programs or alterations to existing ones.
  • Conference Presentation: Presented at the HR Metrics and Analytics Summit to highlight work in data and analytics supporting the Succession Management Strategy.
  • Agile Planning: Successfully spearheaded an Agile Planning meeting to kick off a global project, creating goals and timelines.
  • Global Facilitation: Traveled globally to facilitate a company-wide, award-winning Leadership Development Program.
  • Application Training: Designed learning materials and led company-wide webinars to introduce and aid in the enterprise adoption of Salesforce and SharePoint.
  • Executive Presence: Met with ELT members to share Talent and Development data and results. Interviewed ELT team members on a live stream for an enterprise-wide, global community.
  • The above represents the last two positions held. I am happy to discuss other roles that encompass my 18-year career in Talent and Development.

Education

Masters of Arts -

Hofstra University
01.2001

Bachelor of Arts - undefined

Stony Brook University
01.1998

Skills

  • Facilitation
  • Change Management
  • Leadership Development
  • Coaching/Mentoring
  • Collaboration
  • Talent Assessment
  • Relationship Building
  • Critical Thinking
  • Agile Project Management
  • Communication
  • Instructional Design
  • Global Travel
  • Adult Learning
  • Organizational Development
  • Strategic Planning and Execution
  • Executive Presence
  • Organizational development
  • Training delivery

Timeline

Manager, Learning & Development

Cox Automotive
01.2019 - 04.2025

Principal, Talent Development

CA Technologies
01.2012 - 01.2018

Bachelor of Arts - undefined

Stony Brook University

Masters of Arts -

Hofstra University

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