Joanna Castaneda

Work History

Manager, Learning & Development

Cox Automotive

01.2019 - Current

Bridged Strategy to Execution: Successfully translated high-level strategic goals into actionable plans, ensuring alignment with organizational objectives while managing multiple projects concurrently.
People-Focused Leadership: Engaged and motivated team members, fostering a collaborative and inclusive work environment. Built strong relationships across all levels of the organization.
Data-driven Decision-making: Utilized data analytics to guide strategic decisions and recommendations, ensuring informed and effective outcomes.
Executive Presence: Demonstrated strong executive presence in presentations and meetings, effectively communicating complex ideas and strategies to senior leadership.
Strategic Projects: Contributed to various strategic Learning and Development initiatives, providing insights and recommendations that supported the organization's long-term goals, including the 5-Star Advisory Board.
Training Material Development: Oversaw the creation and delivery of engaging training materials, including e-learning modules and instructor-led training.
Agile Project Management: Utilized Agile Methodology in managing team projects, ensuring efficient and effective project execution.
Cross-functional Collaboration: Worked alongside Marketing to create and deliver on-demand and live webinars for external customers.
In-App Messaging Development: Developed in-app messaging for Dealertrack F&I customers, utilizing WalkMe and Pendo, contributing to Monthly Recurring Revenue.
Stakeholder Engagement: Met with stakeholders across Support, Marketing, Product, UX, and Readiness teams to discuss relevant training needs.
Performance Coaching: Provided feedback and coaching to employees on their performance, addressing roadblocks in interpersonal and business experiences.
Continuous Learning Culture: Fostered a continuous learning and development culture within the organization.
Business Acumen Growth: Grew the team's business acumen and strategizing skills, encouraging a growth mindset and alignment with business objectives.
Professional Relationship Building: Nurtured and sustained a healthy network of professional relationships across Customer, Support, Learning and Development, Marketing, and Product teams.

Principal, Talent Development

CA Technologies

Islandia, NY

01.2012 - 01.2018

Learning Platform Development: Created and maintained the Learning on Demand platform to help employees grow in areas such as Change Leadership, Resilience, Management Essentials, and Career Development.
Curriculum Redesign: Redesigned and implemented a new Change Leadership curriculum, adopted by the business in a global initiative.
Webinar Facilitation: Successfully facilitated webinars and in-person sessions around topics that met the company's goals and employee expectations.
Content Creation: Designed a popular quarterly e-newsletter around timely topics for business needs and employee interests.
Data Analysis: Used data and metrics to analyze gaps in employee career development and growth opportunities.
Visual Storytelling: Created infographics, video production, and PowerPoint presentations to convey relevant data to the business, leading to new programs or alterations to existing ones.
Conference Presentation: Presented at the HR Metrics and Analytics Summit to highlight work in data and analytics supporting the Succession Management Strategy.
Agile Planning: Successfully spearheaded an Agile Planning meeting to kick off a global project, creating goals and timelines.
Global Facilitation: Traveled globally to facilitate a company-wide, award-winning Leadership Development Program.
Application Training: Designed learning materials and led company-wide webinars to introduce and aid in the enterprise adoption of Salesforce and SharePoint.
Executive Presence: Met with ELT members to share Talent and Development data and results. Interviewed ELT team members on a live stream for an enterprise-wide, global community.

Manager of Training

DealerTrack

Islandia, NY

Manage a training and development team whose responsibilities include: Creating and delivering external webinars for customers.
Developing in-app messaging for Dealertrack F&I customers, utilizing WalkMe.
Creating, delivering, and managing new hire training for DealerTrack F&I, RTS, and VinSolutions Desking support teams.
Designing and managing client-facing training for RTS customers.
Encouraging the team to manage their projects and communicate with stakeholders.
Discuss and implement ROI strategy for the new onboarding resources for our instructor-led new hire support training.
Managerial Responsibilities and Successes: Meet with stakeholders across Support, Marketing, Product, UX, and Readiness teams to discuss relevant training needs.
Successfully provides feedback and coaching to employees on their performance and addresses roadblocks in interpersonal and business experiences.
Oversees the creation and delivery of engaging training materials, including e-learning modules, instructor-led training, and webinars.
Utilizes data and feedback to improve training programs and ensure continuous alignment with organizational goals.
Manages a team of training and instructional design specialists, providing guidance, support, and professional development opportunities.
Foster a culture of continuous learning and development within the organization.
Grows the team's business acumen and strategizing skills.
Encourages the team to adopt a growth mindset and align their goals and development items with business objectives.

Overview

Work History

Manager, Learning & Development

Principal, Talent Development

Manager of Training

Timeline

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