Joanna Castro
Topeka,KS
Summary
I am currently seeking a degree in Forensic Investigation and this job would help me get experience in the field. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens
11.2021 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proactively sought opportunities for personal growth within the role through continuous learning initiatives.
- Maximized efficiency within the workplace by implementing new organizational methods for handling daily tasks.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Forensic Investigation
Washburn University
High School Diploma -
Washburn Rural High School
05.2023
Skills
- Responsibility
- Honesty
- Following directions
- Customer Service
- Problem Resolution
- Stock replenishment
- Refunds and exchanges
- Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Walgreens
11.2021 - 12.2022
Forensic Investigation
Washburn University
High School Diploma -
Washburn Rural High School