Summary
Overview
Work History
Education
Skills
Quote
Timeline
Receptionist
Joanna Clark

Joanna Clark

Management
Cache,OK

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement.

Overview

15
15
years of professional experience
5
5

Food safety Compliances

10
10

Tax Preparation and Bookkeeping

Work History

Lunchroom Assistant

Cache Public Schools
Cache, OK
08.2024 - Current
  • Set up lunchroom tables and chairs in preparation for meals.
  • Assisted in the preparation of food items such as sandwiches, salads, and other snacks.
  • Cleaned kitchen surfaces, equipment, utensils, dishes, and trays.

In Home Caregiver

Self employed
Cache, OK
02.2024 - 08.2024
  • Provided personal care and companionship to elderly individuals in their homes.
  • Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and eating.
  • Transported clients to medical appointments or recreational activities.

Assistant Store Manager

Walmart
Anadarko, Oklahoma
02.2019 - 02.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Associate of Arts - Accounting And Business Management

Vatterott College - Joplin
Joplin, MO
05-2003

Skills

  • Food safety knowledge
  • Health Code Compliance
  • Staff Development
  • Performance Management
  • Operations Management
  • Budget Control
  • Verbal and written communication
  • Negotiation
  • Staff Training and Development
  • Customer Relationship Management (CRM)
  • Teach and train teams to increase productivity, availability, and salea

Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Lunchroom Assistant

Cache Public Schools
08.2024 - Current

In Home Caregiver

Self employed
02.2024 - 08.2024

Assistant Store Manager

Walmart
02.2019 - 02.2024

Associate of Arts - Accounting And Business Management

Vatterott College - Joplin

Similar Profiles

CREATE PROFILE
Joanna ClarkManagement