Joanna Corley
Camp Verde,AZ
Summary
Resourceful nursing professional with 21 years caring for patients and working closely with other healthcare staff. Well-rounded with diverse experience in geriatric‘s and outpatient settings. Talented at prioritizing tasks in busy outpatient clinic settings.
Overview
17
17
years of professional experience
Work History
Call Center RN
Veterans Affairs Medical Center
10.2020 - 01.2024
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
Registered Nurse
Owensboro Health
12.2018 - 10.2020
- Communicated with primary care physicians to relay patient needs.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Treated patients by administering various types of medications and therapies.
- Accessing ports, intramuscular and IV medications to patients and monitored responses.
Registered Nurse
MSN Nursing Agency
11.2016 - 12.2018
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Developed and adapted individualized treatment plans according to patient recovery goals.
- I worked as needed in multiple locations as a registered nurse primarily geriatric.
Registered Nurse
HealthTrust Travel Agency
06.2018 - 10.2018
- Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
- I worked a 13 week contract at PCB, FL and I extended my contract at Gulf Coast Regional Medical Center as a float nurse working in med/surg., ortho, women’s center, ICU, step down unit.
Director of Nursing
Hardinsburg Nursing and Rehab
02.2013 - 11.2016
- Implemented changes needed to correct deficiencies found during government inspections.
- Monitored development, implementation and updates of individualized care plans.
- Restructured patient satisfaction surveys to cover every step of patient journey to understand what matters most to every patient.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
- Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Directed daily operations at facility caring for more than 50 individuals.
Registered Nurse
Hosparus
11.2011 - 02.2013
- Ensured that each patient and his or her family received superior level of compassionate nursing and palliative care.
- Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
- Guided patients' loved ones and caregivers in such tasks as pain management, wound care, and medication dosing.
- Answered patient questions and provided take-home materials for further information.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Registered Nurse
Hospice of Western Kentucky
02.2007 - 11.2011
- Counseled caregivers and families on end-of-life planning and educated on patient care options.
- Delivered quality care and comfort to patients at the end of life.
- Helped patients maintain dignity during difficult times.
- Provided assistance, which included bathing, grooming and dressing to terminally ill patients.
- Emotionally supported grieving families by offering a listening ear, compassion and kindness.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Education
Associate of Science - Nursing
Spencerian College - Louisville
Louisville, KY11 2003
LPN
The Health Institute of Louisville
Louisville, KY4 1997
CNA
Breckinridge County Vocational School
Harned, KY4 1991
Skills
- Electronic charting
- Patient advocacy
- Nursing staff leadership
- Healthcare administration
- BLS Basic Life Support
Accomplishments
I received the human touch award at my nursing graduation from the college faculty. I was chosen by my peers and faculty to receive this award due to my unwavering compassion, kindness, and loving attitude every single day towards all my patients. They could tell that I was in nursing for all the right reasons.
Affiliations
Received the Human Touch Award in nursing school.
Timeline
Call Center RN
Veterans Affairs Medical Center
10.2020 - 01.2024
Registered Nurse
Owensboro Health
12.2018 - 10.2020
Registered Nurse
HealthTrust Travel Agency
06.2018 - 10.2018
Registered Nurse
MSN Nursing Agency
11.2016 - 12.2018
Director of Nursing
Hardinsburg Nursing and Rehab
02.2013 - 11.2016
Registered Nurse
Hosparus
11.2011 - 02.2013
Registered Nurse
Hospice of Western Kentucky
02.2007 - 11.2011
Associate of Science - Nursing
Spencerian College - Louisville
LPN
The Health Institute of Louisville
CNA
Breckinridge County Vocational School