Joanna Corona
Houston,TX
Summary
Positive and detail-focused with knack for accuracy and efficiency. Possesses foundational understanding of financial principles and skilled in data entry and spreadsheet management. Capable of contributing to financial operations and improving organizational processes.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Smart Choice Auto Group
17610 Northwest Fwy, Houston Tx 77065
02.2025 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Working in department service as well by helping customers with their issues on the vehicle and working with the technicians.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Sales Associate
7-Eleven
Humble, TX
07.2024 - 02.2025
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Crewmember
Raising Cane's
Houston, TX
01.2024 - 10.2024
- Worked closely with managers and fellow crew members to prepare orders.
- Bagging hot, fresh food to meet brand standards.
- Operated Drive Thru and Front Counter equipment in line with safety standards.
Crew Leader
Sonic Drive-In
Houston, TX
03.2022 - 01.2024
- My position was taking orders, bagging food, drive thru, stocking , making drinks taking food out , cleaning machines and floors and open on weekends
Education
High school diploma or GED -
Klein Forest High School
Houston, TX06.2024
Skills
- Customer service
- Crew management
- Active listening
- Order management
- Teamwork and Collaboration
- Stocking
- Food handling
- Cash handling
- Goal oriented
- Team collaboration
- Friendly and helpful
- Reliable and responsible
Languages
English - Fluent
Spanish - Fluent
French - Intermediate
Timeline
Sales Assistant
Smart Choice Auto Group
02.2025 - Current
Sales Associate
7-Eleven
07.2024 - 02.2025
Crewmember
Raising Cane's
01.2024 - 10.2024
Crew Leader
Sonic Drive-In
03.2022 - 01.2024
High school diploma or GED -
Klein Forest High School