Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JoAnna Cray

Lake In The Hills,IL

Summary

Dynamic Project Manager and Production Planner with a proven track record at Hopkins and The Imagine Group, excelling in project management and excellent communication. Expert in driving cross-functional teams to exceed client expectations through strategic planning and quality control. Demonstrates ability to enhance supplier relations and client satisfaction, achieving project deliverables with precision and efficiency. Detail-oriented with proven history of streamlining processes and delivering valuable administrative support. Prioritizes deadline adherence with timely responses to complex production concerns.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Production Planner

Hopkins
11.2022 - Current
  • Work directly with production personnel to resolve production scheduling issues and conflicts.
  • Manage change requests effectively, balancing priorities while minimizing disruptions to ongoing operations.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Collaborate with the planning team, as well as other departments to ensure project timelines are met.
  • Work with various internal departments to guarantee smooth communication and alignment of project goals.
  • Build and maintain trusted client relationships through daily communication and consistent follow-up.
  • Oversee project requirements and communicate client specifications to the production and operational teams to confirm accuracy and timeliness.
  • Coordinate with vendors to verify timely delivery of materials and needed components for projects.
  • Ensure quality control and validate that products are shipped to the correct location, adhering to client expectations.

Project Manager/Account Manager

The Imagine Group
06.2016 - 04.2022
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Led project management efforts across various departments, setting each team up for success by providing clear guidance and support.
  • Sustained strong client relationships through effective communication, ensuring that project needs were understood and addressed in a timely manner.
  • Obtained and shared necessary feedback to meet client expectations.
  • Collaborated with vendors to secure smooth progress and resolve any issues, confirming that each vendor understood their role in the project.
  • Assisted in ordering materials and supplies, maintaining budgetary control while meeting project requirements.
  • Helped the accounting team verify proper invoicing for projects.

Education

Bachelor of Science - Graphic Communications

Illinois State University
Normal, IL
08-2016

Associate of Applied Science - Graphic Arts Technology

Rock Valley College
Rockford, IL
08-2014

Associate of Arts -

Rock Valley College
Rockford, IL
08-2014

Skills

  • Operation monitoring
  • Quality control
  • Project management
  • Excellent communication
  • Supplier relations
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Critical thinking

Certification

Customer Service Professional Certified via "Printing United Alliance"

Timeline

Production Planner

Hopkins
11.2022 - Current

Project Manager/Account Manager

The Imagine Group
06.2016 - 04.2022

Bachelor of Science - Graphic Communications

Illinois State University

Associate of Applied Science - Graphic Arts Technology

Rock Valley College

Associate of Arts -

Rock Valley College

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JoAnna Cray