Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joanna cuervo

Brooklyn

Summary

Dynamic culinary professional with experience at VCS Canteen, excelling in food safety and customer satisfaction. Proven ability to enhance meal quality and reduce waste through effective portion control. Strong adaptability and communication skills foster positive dining experiences, ensuring adherence to sanitation protocols and maintaining a clean kitchen environment.

Offering strong foundation in food safety practices and readiness to learn and grow in culinary environment. Brings understanding of basic cooking principles and willingness to master advanced techniques. Ready to use and develop knife skills and time management abilities in [Desired Position] role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cook Operator

VCS Canteen
11.2024 - 05.2025
  • Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
  • Safely operated various kitchen equipment, maintaining them properly to prevent accidents or malfunctions during service hours.
  • Resolved customer complaints or concerns quickly and professionally, resulting in higher satisfaction rates.
  • Reduced food waste through effective portion control and efficient meal planning.

Medical Assistant

Brooklyn Medical
12.2023 - 05.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Salad Bar Attendant/Prep Dishwasher/Lead Sandwich Maker

Jason Deli
04.2022 - 02.2023
  • Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
  • Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
  • Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
  • Increased customer loyalty with friendly service and attentiveness to dietary restrictions or preferences.
  • Minimized cross-contamination during preparation and stocking.
  • Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
  • Supported efficient restaurant operations by promptly preparing additional items during peak hours.
  • Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.

Education

Associate of Science - Medical Assistant

Garden State Science And Technology Institute
Jersey City, NJ
02-2024

Skills

  • Food safety
  • Knife skills
  • Adaptability in kitchen
  • Sanitation protocols
  • Frying techniques
  • Food presentation
  • Measuring ingredients
  • Kitchen equipment operation

Certification

  • [Area of certification] Training - [Timeframe]

Languages

Spanish
Limited Working

Timeline

Cook Operator

VCS Canteen
11.2024 - 05.2025

Medical Assistant

Brooklyn Medical
12.2023 - 05.2024

Salad Bar Attendant/Prep Dishwasher/Lead Sandwich Maker

Jason Deli
04.2022 - 02.2023

Associate of Science - Medical Assistant

Garden State Science And Technology Institute