Joanna Dickens
Jacksonville,FL
Summary
Accomplished Administrative Manager with a proven track record at Creek Enterprise, adept in office management and organization. Excelled in streamlining operations, enhancing financial accuracy by managing invoices with meticulous attention, and fostering a culture of mutual respect. Skilled in QuickBooks and adept at multitasking, consistently improving operational efficiency. Efficient in Adobe to build and maintain as-builts for fiber runs.
Overview
23
23
years of professional experience
Work History
Administrative Manager
Creek Enterprise
02.2023 - Current
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
- Executed billing tasks and recorded information in company databases.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
Office Manager
Coast to Coast Cable, Inc
10.2013 - 12.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
Office Administrative Assistant
All Metals Fabrication
01.2020 - 04.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Office Manager
Cable Diversified Installations
10.2001 - 12.2004
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Education
General Studies
Florida State College
Jacksonville, FLSkills
- Office administration
- Organization and multitasking
- Office management
- Staff management
- Administrative support
- Administrative background
- Quickbooks
- Payroll control
- Account reconciliation
- Microsoft office
Timeline
Administrative Manager
Creek Enterprise
02.2023 - Current
Office Administrative Assistant
All Metals Fabrication
01.2020 - 04.2020
Office Manager
Coast to Coast Cable, Inc
10.2013 - 12.2022
Office Manager
Cable Diversified Installations
10.2001 - 12.2004
General Studies
Florida State College
Similar Profiles
William Clayton IIIWilliam Clayton III
Construction Supervisor at Creek EnterpriseConstruction Supervisor at Creek Enterprise
JEREMY LADLEYJEREMY LADLEY
Underground Utilities Supervisor at Creek EnterpriseUnderground Utilities Supervisor at Creek Enterprise
Christine PorterChristine Porter
As-built Coordinator at Creek EnterpriseAs-built Coordinator at Creek Enterprise
Destiny FieldsDestiny Fields
Fraud Operations Specialist at CitibankFraud Operations Specialist at Citibank
Gerald PeterkinGerald Peterkin
Member Services Supervisor at BusinessolverMember Services Supervisor at Businessolver