Joanna Dreier

Oversees all aspects of the management of Paradyme Funding, Inc. and its related entities for the purpose of supporting the company’s business objectives.

• Investment Fund Administration - Ongoing administration of over $30 Million AUM across 6 real estate investment funds. Coordinate fund admin from creation through the successful closing of the fund. Complete all required SEC filings, amendments, and audits, working with necessary attorneys and CPAs. Continuous communication with investors, developers, LPs, GPs, etc. throughout the life of the fund/project. Manage all investor software to ensure compliance, accuracy, and reporting. Complete all investor distributions.
• Investor Relations - Implement and manage processes and procedures for the Investor Relations team including pipeline management, CRM management, scripting, and time management. Manage all escalations or complex situations for investors throughout the investing process. Manage each investor package, ensuring accuracy and compliance with SEC and accreditation requirements.
• Project Management - Vetting of all projects for presentation to the President/CEO for final approval, including but not limited to due diligence and underwriting. Manage project development through delicate coordination with developers, attorneys, engineers, contractors, accountants, etc. from inception through exit.
• Marketing - Oversee the Marketing Division, supporting their efforts to brand and market the company and its opportunities such that investors’ attention is gained, and they are converted. Manage company CRM and marketing software, coordinating with the Investor Relations department to ensure continuity. Coordinate and approve all marketing materials including, print, advertisements, and websites.
• Lending - Managing and maintaining all licensing, overseeing all processing and underwriting, CRM management, commissions, and post-closing note trading, along with managing relationships with brokers, note buyers, and lenders. Oversee the balance sheet management.
• Accounting - Management of all bank accounts, tax services, and bookkeeping for 15 different entities, including 6 investment funds, two of which require annual audits. Serve as the primary point of contact for all accounts payable, accounts receivable, tax, and audit needs.
• Human Resources - Manage all on-boarding and off-boarding of personnel, including hiring, reviews, payroll management, and compliance.
• I.T. - Oversee the I.T. Division, supporting their efforts to support the Company’s technology needs including on-boarding of software, data retention, and IT infrastructure.

• Manage marketing plans for the company including email campaigns, Facebook ads, account management for business partnerships, and referral programs.
• Coordinate with business partnerships to ensure they had marketing materials and training materials, and that they were pleased with the partnership.
• Manage loan officer commission reconciliations and ensure timely turn-around times on payments.
• Distribute leads to all loan officers and ensure pipeline reports are up to date.
• Distribute regular reporting for all referral sources.
• Manage office employee relations including on-boarding, off-boarding, payroll, contracts, etc.
• Manage all lender relationships to ensure contracts are up-to-date and within compliance with regulations.
• Manage and track all loan officer licensing requirements.

• Oversee property database of over 4000 properties.
• Manage all internal and external service score reporting.
• Maintain certified partner relationships, including vetting of new partners, ensuring quality standards are met and Service Level Agreements are up to date.
• Create, publish, and maintain partner scorecards on a quarterly basis for all 200+ partners.
• Manage rate benchmarking, rate management, and negotiations with partners.
• Attend and participate in annual industry events and conferences.
• Block rental research and implementation.
• Major price requests/multi-market rate research.
• Assist with all Requests for Proposals to ensure accurate pricing.

• Expertly manage a team of Reservation Coordinators to ensure the needs of all clients and internal goals.
• Participate in the hiring process and training and development of all Reservation Coordinators.
• Responsible for the creation and maintenance of all process and training materials.
• Track team metrics to ensure each individual and team goal is met.
• Coach each team member to ensure success for each employee, company, and client.
• Act as Client Liaison for the Company and the first level of escalation for issues.
• Extensive reporting and data analysis for clients and company.
• Perform daily audits to review data entry and information accuracy of the team.
• Coordinate with the Guest Services team to ensure proper data and process flow
• Actively work all VIP, group moves and sensitive account leads from initiation through move-out.
• Ensure that Guest Satisfaction Scores stay above 90% at all times. Perform file audits daily to ensure all proper steps are taken by each team member.
• Negotiate rates and availability with Nomad Partners to gain the best rates for clients.
• Regularly coordinate with clients to establish better relationships, gain more business and ensure all needs are met for both the client and the company; spearhead special projects and new implementations.