Hi, I’m
Joanna Elsa
Clearlake,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
years of professional experience
Work History
Elizabeth Burgess
Childcare Provider
05.2020 - 09.2022
Job overview
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Handled daily administrative tasks efficiently to minimize time away from children.
Robert Elsa
Family Caregiver
10.2016 - 01.2020
Job overview
- Improved patient care by developing personalized care plans and maintaining detailed records of daily activities.
- Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
- Provided emotional support to families by offering compassionate guidance on caregiving techniques and coping strategies.
- Enhanced quality of life for patients with dementia by implementing cognitive stimulation activities tailored to individual needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Kathy Langlias
Store Associate
03.2001 - 09.2004
Job overview
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Sav Mor
Deli Clerk
02.1997 - 10.1998
Job overview
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prepared salads, soups and sandwiches for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Bodega Coast Inn
Hotel Housekeeper
05.1987 - 01.1989
Job overview
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Education
Kc HighKelseyville, CA
12th
1988
Skills
- Child Supervision
- Housekeeping
- Childcare
- Care management
Timeline
Childcare Provider
Elizabeth Burgess
05.2020 - 09.2022
Family Caregiver
Robert Elsa
10.2016 - 01.2020
Store Associate
Kathy Langlias
03.2001 - 09.2004
Deli Clerk
Sav Mor
02.1997 - 10.1998
Hotel Housekeeper
Bodega Coast Inn
05.1987 - 01.1989
Kc High
12th