Joanna Ferris
Freeport
Summary
Dedicated customer service professional with proven expertise in customer assistance and a strong work ethic, demonstrated across roles at Stew Leonard's and ShopRite. Excelled in operating cash registers with high accuracy and fostering repeat business through exceptional relationship-building. Skilled in multitasking and teamwork, significantly enhancing guest experiences at Piccolo Restaurant.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
8
8
years of professional experience
Work History
Cashier
Stew Leonard's
03.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
ShopRite
04.2020 - 03.2023
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Serve
Piccolo Restaurant
02.2017 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Fine Arts
Nassau Community College
Garden City, NY05-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Stew Leonard's
03.2023 - 01.2025
Cashier
ShopRite
04.2020 - 03.2023
Serve
Piccolo Restaurant
02.2017 - 01.2020
Associate of Arts - Fine Arts
Nassau Community College