Joanna Gallardo
Rosemead,CA
Summary
Reliable Overnight Associate known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and merchandise stocking. Excel in time management, problem-solving, and adaptability, ensuring smooth operations during night shifts. Committed to maintaining store readiness and providing exceptional support in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Overnight Associate
Big Lots Stores, Inc.
Alhambra, California
10.2022 - 10.2024
- Experienced team player, downstacked and stalked pallets from truck to shelf in a timely manner.
- Become knlowfgable of my department. Kept my area clean and organized.
- Adding prices also arranging merchandise on sales floor.
- Answered customers' questions regarding product features, prices, availability.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Organized shelves, racks and bins to ensure product availability.
Overnight Associate
Target Logistics
Rosemead, California
05.2013 - 04.2016
- Pulled items from stock using lift equipment and added to shelves or bins.
- Worked closely with team members to ensure efficient workflow throughout shift.
- Operated forklifts and other warehouse equipment to move large quantities of stock efficiently.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Checked shelves in department to determine replenishment needs.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Cleaned shelves, counters and tables to maintain organized store.
- Assessed floor displays to restock merchandise.
Cashier Assistant
Walgreens
Chicago, Illinois
01.2014 - 07.2014
- Processed customer transactions accurately and efficiently.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Stocked shelves with incoming goods from delivery trucks as needed.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customers' questions concerning location, price and use of merchandise.
- Scanned items and checked pricing on cash register for accuracy.
- Verified that all coupons were valid before processing them for payment.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Resolved customer complaints regarding sales and service.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Assisted with pricing merchandise for sale in store.
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
Rosemead High School
Rosemead, CA06-1985
Skills
- Strong work ethic
- Pallet building
- Load sorting
- Maintaining safety
- Moving merchandise
- Shelf organization
- Unloading trucks
- Product merchandising
- Merchandise display
- Loading and unloading
- Efficient movement
- Handheld scanner use
- Planogram execution
- Stocking shelves
- Barcode scanning
- Safety awareness
- Pallet jack operation
- Able to lift 50 lbs
Timeline
Overnight Associate
Big Lots Stores, Inc.
10.2022 - 10.2024
Cashier Assistant
Walgreens
01.2014 - 07.2014
Overnight Associate
Target Logistics
05.2013 - 04.2016
High School Diploma -
Rosemead High School
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