Joanna Gogo
Margate,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
The little coffee shop
Coral Springs, FL
05.2024 - 10.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Crew Member
Dunkin' Donuts
Worcester, USA
01.2019 - 05.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Cashier
CVS Health
Shrewsbury, USA
01.2021 - 01.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Education
Intermediate School Education -
Spa Tech Institute
Westborough, MA04.2024
High school diploma -
Doherty Memorial High School
Worcester, MA06.2023
Skills
- Table Bussing
- POS Systems
- Food Running
- Menu Memorization
- Display case merchandising
- Food Preparation
- FLUENT IN Albanian
- Conversant in spanish
- Solid problem solver
- Hospitality service expertise
- Safe Food Handling
- Speedy and efficient
- Opening and closing coordination
Certification
- Food Handler Certification
- Licensed Esthetician in Florida
- Chemical peel Certification
- 600 hours of schooling from Massachusetts
- Lash extensions certified
Languages
Albanian, Intermediate
Authorization
Authorized to work in the US for any employer
Languages
Spanish
Limited
Timeline
Barista
The little coffee shop
05.2024 - 10.2024
Cashier
CVS Health
01.2021 - 01.2022
Crew Member
Dunkin' Donuts
01.2019 - 05.2023
Intermediate School Education -
Spa Tech Institute
High school diploma -
Doherty Memorial High School